Hackers say they used Meta's AI support chatbot to change emails tied to Instagram accounts, amid a wave of high-profile account takeovers; Meta fixed the issue (Jason Koebler/404 Media)

Jun 01, 2026 - 18:35
Updated: 2 hours ago
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A smartphone displays the Meta and Instagram logos alongside a security warning symbol.

Jason Koebler / 404 Media:
Hackers say they used Meta's AI support chatbot to change emails tied to Instagram accounts, amid a wave of high-profile account takeovers; Meta fixed the issue  —  The exploit shows the extreme risk of offloading technical support to AI.  —  Hackers say that they used Meta's AI support chatbot …

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Christopher Holloway

Christopher Holloway is the founder and director of Progressive Robot, a UK-based technology company. A full-stack engineer with more than two decades of experience, he works across PHP development, ecommerce, Linux infrastructure, technical SEO and AI automation, and writes here on technology, AI, hardware and software.

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