How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them (Patricia Cohen/New York Times)

Jun 01, 2026 - 04:54
Updated: 1 month ago
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Employees use artificial intelligence tools to assist with daily tasks in a corporate and industrial workspace.

Patricia Cohen / New York Times:
How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them  —  For many chief executives, success in adopting artificial intelligence is measured by the number of jobs they can eliminate.

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Christopher Holloway

Christopher Holloway is the founder and director of Progressive Robot, a UK-based technology company. A full-stack engineer with more than two decades of experience, he works across PHP development, ecommerce, Linux infrastructure, technical SEO and AI automation, and writes here on technology, AI, hardware and software.

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