How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them (Patricia Cohen/New York Times)

Jun 01, 2026 - 04:54
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Employees use artificial intelligence tools to assist with daily tasks in a corporate and industrial workspace.

Patricia Cohen / New York Times:
How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them  —  For many chief executives, success in adopting artificial intelligence is measured by the number of jobs they can eliminate.

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