Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others (Ivan Mehta/TechCrunch)
Ivan Mehta / TechCrunch:
Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others — For years, WhatsApp has been a communication layer for businesses of all sizes around the world.
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Christopher Holloway
Christopher Holloway is the founder and director of Progressive Robot, a UK-based technology company. A full-stack engineer with more than two decades of experience, he works across PHP development, ecommerce, Linux infrastructure, technical SEO and AI automation, and writes here on technology, AI, hardware and software.
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