Salesforce agrees to acquire AI customer service platform Fin, formerly Intercom, for ~$3.6B, in a deal expected to close in Q4 of its 2027 fiscal year (Samantha Subin/CNBC)
Samantha Subin / CNBC:
Salesforce agrees to acquire AI customer service platform Fin, formerly Intercom, for ~$3.6B, in a deal expected to close in Q4 of its 2027 fiscal year — Salesforce on Monday said it is buying AI customer service platform Fin for about $3.6 billion as businesses accelerate their agentic offerings for enterprises.
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Christopher Holloway
Christopher Holloway is the founder and director of Progressive Robot, a UK-based technology company. A full-stack engineer with more than two decades of experience, he works across PHP development, ecommerce, Linux infrastructure, technical SEO and AI automation, and writes here on technology, AI, hardware and software.
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