Starbucks tried using AI to count syrup bottles – it kept hallucinating the inventory

May 28, 2026 - 03:53
Updated: 2 months ago
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Starbucks syrup bottles arranged on a shelf.

After a nine-month pilot turned out to be a dud, Starbucks recently decided to retire a new AI-based tool designed to ease its inventory management pains. The coffeehouse chain tried to bring more automation into its stores' beverage inventory, but it was ultimately forced to admit that human workers are...

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Christopher Holloway

Christopher Holloway is the founder and director of Progressive Robot, a UK-based technology company. A full-stack engineer with more than two decades of experience, he works across PHP development, ecommerce, Linux infrastructure, technical SEO and AI automation, and writes here on technology, AI, hardware and software.

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