Starbucks tried using AI to count syrup bottles – it kept hallucinating the inventory

May 28, 2026 - 03:53
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Starbucks tried using AI to count syrup bottles – it kept hallucinating the inventory

After a nine-month pilot turned out to be a dud, Starbucks recently decided to retire a new AI-based tool designed to ease its inventory management pains. The coffeehouse chain tried to bring more automation into its stores' beverage inventory, but it was ultimately forced to admit that human workers are...

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